Substance Use Disorder 24/7 Helpline
1-855-780-5955
- Identify local MOUD-MAUD and SUD treatment providers and provide targeted referrals for evidence-based care
- Educate members/families about substance use
- Assist in finding community support services

Utilizing medication for opioid use disorder reduces overdose deaths and overall healthcare costs while helping retain patients in treatment.
Commercial members who received MOUD-MAUD had significantly lower average total paid behavioral health expenditures than Commercial members who did not receive medication3
When people engage in MOUD-MAUD and psychosocial supports, they have better outcomes than individuals who only receive medication4.

Medications for opioid use disorder (MOUD) is the most effective intervention to treat OUD and is more effective than detoxification, inpatient treatment or intensive outpatient treatment.2
Unlike traditional therapies like detox-to-abstinence treatment which does not address cravings, (a major cause of relapse) MOUD-MAUD takes a chronic disease approach by understanding the need for multiple streams of care to address multiple conditions. MOUD-MAUD plays a critical role in sustained recovery because it pairs therapies such as cognitive behavioral therapy, with an FDA-approved medication to treat substance use disorders and decrease the likelihood of an accidental opioid overdose.
While the temptation to "stick with what you know" can be hard to resist, the fact is traditional substance use treatment takes an acute, one-size-fits-all approach that fails to address the specific issues and comorbid conditions of the individual. Worse, traditional therapies can also place clients at greater risk of overdose due to lowered tolerances post detoxification.
Our MOUD-MAUD provider network continues to grow: 94% of our members are within 20 miles of a MOUD-MAUD provider so members can access care locally5. Utilizing our Optum data, we work closely with providers to identify the neighborhoods and communities that would benefit most from having a nearby and easily accessible treatment program. And while our MOUD/MAUD network continues to expand, be assured our proprietary quality requirements to become an Optum provider are stringently observed and adhered to.