Welcome Arizona Behavioral Health Providers
Medicaid Prior Authorization Update
The prior authorization change for codes H2014 and H2017 will now be effective October 1, 2025.
Submit prior authorization requests using the community-based services request form.
Outpatient Care Engagement
Schedule an online HIPAA-compliant appointment with a member of our Outpatient Care Engagement team.
Network Manual
2024 Timileness Studies Training
Standard Clinical Criteria
Best Practice Guidelines
24/7 Benefit Info for member crisis treatment
Coordination of Care flyer
Coordination of Care checklist
Additional information and forms are available, including psych/neuropsych testing guidelines, credentialing plans, and Disability Solutions Manual, on the Provider Express Guidelines/Policies & Manuals and Optum Forms pages.
Optum Behavioral Health is limiting additions to our Arizona Medicaid network.
We are only accepting new Medicaid network participation request forms for:
- Autism / Applied Behavior Analysis (ABA) / Board Certified Behavior Analyst (BCBA) and Autism Diagnostic Service providers in areas where we have a network need
- Providers joining an existing participating group(s)
Our commercial and Medicare Advantage networks remain open to all types of behavioral health providers.